customer support


If you have any problems with MONILINK™ you should first look at our FAQs and User Guide sections.

If you still have a question then please contact one of the following:

MONILINK™

If your query concerns registration or use of MONILINK™ and is not answered on this web site then please use the Enquiry Form or call us on: 0808 168 2961.

bank

If your query concerns the funds remaining in your bank account or a lost or stolen bank card, then contact your bank directly using the contact details that they have provided to you.

mobile network operator

If your query concerns connectivity to the mobile network, mobile phone settings or your mobile phone account balance, then contact your mobile network operator using the contact details that they have provided to you.

is my mobile network participating?